Sprite Catch

Delete your account

Sprite Catch for iPhone and Android

Deleting your Sprite Catch account removes it and everything in it, permanently, from my servers. There is nothing to cancel and nothing to pay for — this page exists so you can do it whether or not you still have the app installed.

The fastest way, if you still have the app. Open Sprite Catch and tap Delete account — it is at the bottom of Settings › General, and also on the Edit Profile screen. It asks once to confirm, then does it immediately — the account is gone from the server and everything cached on the device is wiped. You do not need to email anybody.

If you have already uninstalled the app

Email [email protected] and ask me to delete your account. I need one thing to find it:

If you signed in with Apple, emailing from the address linked to your Apple ID also works. If you have neither — an anonymous account on a phone you no longer have — say so and tell me anything you remember about it (a display name, roughly when you started, which sprites you had); I will do what I can, but an anonymous account with no friend code may not be identifiable, and I would rather say that plainly than promise otherwise.

I will confirm when it is done. I answer everything myself, usually within a couple of days, and always inside 30 days.

Android: keep your friend code somewhere. Sprite Catch has no email address and no password. On iPhone your sign-in survives deleting the app, but on Android it does not — the app's private storage goes when the app does — so after an uninstall your friend code is the only thing that identifies the account you left behind. It is on the Profile screen, and there is a Copy button next to it.

What gets deleted

Server logs held by Cloudflare (IP address, timestamp, user agent) are kept briefly for security under Cloudflare's own retention schedule and are not linked to your account; see the Privacy Policy.

What happens afterwards

Nothing is recoverable. There is no restore, no grace period and no archived copy — I do not keep one. Opening the app again creates a brand-new, empty account with a new friend code.

Other collectors stop seeing you: you disappear from Discover, from trade matching, from the "who has this" lists and from everyone's followers and following lists, and the reviews you wrote come off the profiles they were on.

Just want a copy of your data?

You can ask for that instead, or first. Email [email protected] with your friend code and I will send you everything stored about you in a portable format, within 30 days, at no charge. Your other rights — correction, restriction, objection — are set out in section 8 of the Privacy Policy.

En español

Para borrar tu cuenta desde la app: abre Sprite Catch, entra en Perfil y toca Borrar cuenta. Si ya desinstalaste la app, escribe a [email protected] con tu código de amigo (los ocho caracteres que aparecen en la pantalla de Perfil) y borraré la cuenta y todo lo que contiene dentro de los 30 días. No se puede recuperar. Más detalles en la Política de Privacidad.

Contact

Mateo Duran — [email protected]
Uruguay